Payment providers
Stripe hosts the payment form for purchases using Stripe Checkout. If you choose Link, or the purchase uses Stripe Managed Payments, Stripe and Link process the transaction under their own privacy notices. Payment details entered in their checkout are handled by those providers.
Information Ganado receives
Depending on the purchase, Ganado receives contact and billing details, the purchased item, amount and currency, payment status, order references, and refund or dispute information. We use this information to identify your purchase, provide the product or agreed service, maintain transaction records and handle support.
Support and privacy requests
If you contact Ganado, we use your email, order reference and message to resolve the request. Send only the information needed; do not send full card numbers, passwords or API keys. For questions about Ganado’s records or a privacy request, use the contact below. Stripe and Link explain requests concerning their own processing in their notices.
Related privacy notices
The Ganado website notice describes website processing and privacy rights. Product notices describe data used by the relevant application. This payment notice does not replace those notices or the payment provider’s notice.
Company and contact
Ganado international s.r.o.
IČO: 19322119
Příčná 1892/4, Nové Město, 110 00 Praha 1